WHOLESALE / RESELL

We proudly offer wholesale ordering to authorized retailers. If interested in carrying in your store or on your online site, please read our wholesale information, then email our Wholesale Department. 

Email: customerservice@combatironapparel.com 

 

FIRST ORDER: All wholesale purchases require a first order amount of $300. This amount can be reached by combining any of the items/cases.

RE-ORDER: Reorder amount must equal over $200 per order.

PRODUCT MINIMUM: We require a small per piece minimum of 2 per style/color/size (if applicable) on our items. All items come in orders of two.
Example: If ordering an OD Green "Addicted To Iron" Tee sized small, you will receive two OD Green "Addicted To Iron" Tee sized small.

SUBMITTING ORDERS: We accept orders by email: customerservice@combatironapparel.com. If you ever along the process have any questions regarding ordering or our products, please feel free to email us as well and as soon as we are available, we will reach back out to you. This is the best way to ensure  sure we can ensure your messages reaches us. 

AMENDING ORDERS: At this time, we cannot change or alter any wholesale orders once the order and payment is accepted. If you happen to make a mistake after submitting an order, please email us immediately regarding this issue to ensure we receive the message. 
 EMAIL: customerservice@combatironapparel.com

RETURNS: Wholesale items are not to be mailed back unless approved by management. If approved by management to return order, item must be in the condition in which it was received. If you are approved for exchanges in which no damage from the manufacturing company is present, shipping will not be refunded.
 *please note that the only time we accept returns is when an item is damaged/defective  upon receiving and management has spoken and approved the return order.

INCORRECT/DAMAGED ITEMS: Upon receiving your order, please inspect all the items in each shipment carefully for defects in stitching and any damaged item. If there is an issue, please contact us immediately within 48 hours of receiving your order.
 EMAIL: customerservice@combatironapparel.com

RESELLING: As a wholesale customer, we expect that our items are sold at a reasonable retail markup & in a professional retail environment. This means 100% markup (Keystone) of our wholesale price. If we find that anyone is reselling our items at wholesale or near wholesale prices, taking part in Facebook 'buy ins', taking Pre-Orders, or selling in flea market type environments, selling on eBay or etsy, we reserve the right to refuse future business with you.  We don't condone ebay or etsy sales of our items, especially when our items are sold under retail markup. We do this to ensure professionalism and fairness to all of our retailers whether online or store front businesses. 
 

MSRP/MAP:
 

 MSRP: (Manufacturer Suggested Retail Price) is stated on our wholesale pricing sheet.
 

 MAP: (Minimum Advertised Price) is stated on our wholesale pricing sheet.

PAYMENT: Thankfully we are able to offer a few options in terms of payment. At this time we accept Visa, MasterCard, PayPal, and American Express. We offer terms or ship COD depending on size of order.

RUSH CHARGE: We understand time may have slipped by and you forgot to put your order in. If this happens, please reach out to us asap. We will email or call you back as soon as we are available. There will be a $35 rush charge for the order, plus expedited shipping charges.

SALE ITEMS: There is no guarantee that all sizes are available that are on sale. All sale items/Last Chance page items are final sales. No returns or exchanges allowed.

BACKORDERED ITEMS: When ordering, we try our best to not have to backorder items. However if this happens, we will reach out to you as soon as possible regarding the issue. At this time we will state when the item will be available and if you would like to wait for the entire order before shipment or ship the available items. Shipping backorders later will be shipped without a charge to you. Ever order you receive, please be sure to look over your invoice and note of anything backordered.

TURN-AROUND TIME: Orders are shipped on a date of order. Under normal circumstances, online orders will typically ship out 2-3 business days from the day you order and payment is received.
 ***We are closed on all major holidays and weekends.

ZIP CODE/TERRORITY POLICY: To ensure your store is able to provide unique products, we determine exclusivity based on your zip code along with lots of other criteria. There is no type zip code loyalty however for online stores. Whether online or box stores that are inactive for a period of 3 months will lose their status as a preferred Combat Iron Apparel reseller.
ACTIVE/INACTIVE CUSTOMERS: We do not allow just any store/website to sell our brand. We try to pick the best fit for our apparel line and enforce our wholesale customers to stay in contact with us to retain as a customer. If any wholesaler does not continue to sell or stock our items by has not reordered by 3 months from purchase, we will consider that account inactive. Once an account becomes inactive, meaning you will be unable to purchase until you meet the minimum new order amount ($300).  
SHIPPING ORDERS ADDRESS POLICY: Please be sure to double-check your ship-to address upon check out as we cannot be held responsible for shipping address mistakes. It is your responsibility to make sure your order is going to your exact address when you review your order information. We are not responsible for the rerouting charge from the shipping carrier to re-route after error. We will send you your tracking information once it has been shipped. It is your responsibility to be there or have somebody there to receive the shipment.
AMMENDMENTS OF POLICY/PRICING/MINIMUMS: If at anytime during our partnership we decide to change any of the information or policy stated above regarding pricing, minimums, items available, and rules, we may do so at anytime. If that does happen, we will reach out to you in regards to the change.
Contact us at customerservice@combatironapparel.com