Straight
answers.

All returns or exchanges must be initiated within 30 days of the original purchase date and only apply to items that are still in new, unused condition. A pre-paid shipping label will be available via the returns portal once your request is approved.

Returned items must be free of:

• Stains or deodorant marks
• Perfume, cologne, sprays, or body scents
• Pet hair or any signs of wear
• Rips, cuts, or visible damage
• Makeup or dirt

Clearance & specialty items are final sale — no returns or exchanges. Processing takes up to 10 business days after your return arrives. A $5.00 restocking fee is deducted from refunds. All underwear sales are final once purchased. Swimwear bottoms must be returned with the original sanitary hygiene liner intact.

Final sale items cannot be returned or exchanged — no exceptions. All final sale purchases are considered complete at the time of checkout.

The following items are always final sale:

• Bathing suit bottoms
• Underwear
• All clearance-marked items

Final sale items are clearly marked on the product page and at checkout. If you have questions about a specific item before purchasing, contact our support team.

You have a 15-minute window after placing your order to request address edits. All edits must be made through your post-purchase confirmation page during that window. After 15 minutes, your order is locked for processing.

We are not responsible for replacing or refunding orders shipped to an incorrect address provided at checkout. Please double-check your shipping information before completing your purchase.

We send emails at three points: when your order is placed, when it ships, and when it's delivered. If you didn't receive one, the most common causes are:

• Email address not entered during checkout
• Misspelled email address at checkout
• Email landed in your spam or junk folder

Check your spam folder first. If it's still not there, contact our support team and we'll help locate your order.

All cancellations and edits must be requested within 15 minutes of placing your order through your post-purchase confirmation page. After 15 minutes, your order is locked for processing.

If your order has already shipped or entered fulfillment, it cannot be canceled or edited until delivered. Once received, you can initiate a return or exchange through our portal.

Yes — you can exchange for a different size or color within 30 days of your purchase date. Start your exchange through our Returns & Exchanges Portal.

Most orders are packaged and shipped within 3–5 business days of being placed. During holiday seasons or sales, this may extend to 5–10 business days. Once shipped, standard delivery takes an additional 2–7 days depending on your location.

Business days are Monday–Friday. You'll receive a shipping confirmation with your tracking number once your order ships.

Yes. Log into your account and click "Order History" to see the current status of your order and estimated delivery date. You'll also receive a tracking link by email when your order ships.

First, check with neighbors, around your property, and any alternate delivery spots (porch, garage, side door). If you still can't locate it, contact our team within 15 days of the delivery date so we can assist and file a claim if needed.

Go to the bottom of our website and click "Order Help" to access the Returns & Exchange Portal. Enter your order info and follow the step-by-step instructions.

Yes — we've been shipping to military locations all over the map for years. APO, AFO, and AEO addresses are all accepted. We also currently ship to Canada and to US service members stationed overseas.

Yes — we offer a 15% discount to all active and retired military, law enforcement, fire, EMS, teachers, medical staff, and students. We're proudly partnered with GovX for fast, secure verification.

You can access the verification link directly from the top bar of our website.

Yes — we offer wholesale ordering to authorized retailers and businesses interested in carrying our gear. Reach out to our support team for more information and we'll get you set up.

Apply for a wholesale account →

Email: customerservice@combatironapparel.com

Yes — our rewards program tracks your points automatically. Enroll during purchase or before, and every order placed on your account earns points. Redeem them for discounts, free shipping, and other perks. You can also earn bonus points through other actions on the site.

Yes — our Tactical Athlete™ Club is our ambassador program. We choose our athletes carefully to ensure the best team represents the brand. You can earn up to 10% cash back on all orders placed through your social shares.

We started from a living room and have grown every day since — our ambassadors are a big part of that.

We believe style and function go hand in hand. Our gear is built from quality materials for maximum comfort and durability, backed by a 100% satisfaction guarantee. We're a 100% Veteran/LEO owned brand — built from a living room, grown by the community.

Yes — Combat Iron Apparel Co. is 100% Veteran/LEO Owned. We're committed to supporting the military and veteran community, as well as law enforcement, fire, and EMS servicemen and women.

Detailed size charts are provided on each product page. Measure yourself and compare to the chart to find your best fit. If you're still unsure, reach out and we'll help.

All products come with a 90-day warranty from the date of purchase, covering defects in materials and workmanship under normal use. If you experience an issue, contact our team. We'll offer repair, replacement, or store credit depending on the situation.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Shop Pay, and Apple Pay.

Follow the care instructions on the label. If there's no label, we recommend cold wash and hang dry for all garments to ensure maximum longevity.

Yes — we are committed to using sustainable materials in our products whenever possible. We believe it's important to do our part to protect the environment and create a better future.

First, confirm the email address you're using is correct — that's the most common issue. Also note that sending multiple emails about the same order in a short time only delays responses due to the volume it creates in our queue.